NeuroQuiet Privacy Policy

NeuroQuiet takes your privacy seriously and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal data of users who visit our website and purchase our product. By using the official NeuroQuiet website or purchasing our product, you consent to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect two types of information:

Personal Information: This includes any data that can identify you personally, such as your name, email address, phone number, billing information, shipping address, and payment details. You provide this information voluntarily when making a purchase or signing up for newsletters or promotions.

Non-Personal Information: This includes data that cannot directly identify you, such as browser type, operating system, IP address, pages viewed on our site, and time spent on the site. This data is used to improve the user experience, troubleshoot technical issues, and optimize the website.

2. How We Use Your Information

We use the information collected for several purposes:

To Process Orders: We use your personal information to process and fulfill orders, including payment processing, billing, and shipping. This is necessary for completing transactions and delivering the product to you.

To Improve Our Services: We may use non-personal information to analyze user behavior on the website, which helps us improve the design, layout, and functionality of the site.

To Communicate with You: We use your contact details to respond to inquiries, send order confirmations, and provide customer support. We may also send promotional emails about offers, discounts, and updates related to NeuroQuiet. You can opt-out of these communications at any time.

For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our Terms of Use.

3. Data Security

We implement a variety of physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption for sensitive data like payment details, secure servers, and regular software updates to ensure the integrity of our systems. However, no security system is completely impenetrable, and while we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

NeuroQuiet does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

With Service Providers: We may share your information with trusted third-party service providers who assist with order fulfillment, payment processing, and customer service. These partners are required to protect your data and use it only for the purpose of providing services to you.

Legal Requirements: We may disclose your personal information if required by law or to protect our legal rights, investigate fraud, or respond to lawful requests from government authorities.

Business Transfers: In the event that our company undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes to ownership or control of your personal information.

5. Cookies and Tracking Technologies

NeuroQuiet uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep track of your shopping cart, and analyze site traffic. You can choose to disable cookies in your browser settings, but this may affect the functionality of the site.

We may also use third-party services like Google Analytics to monitor site activity and analyze user behavior. These services may collect data about your visits to our site, but the information collected is non-personal and is used to improve the site’s performance.

6. Your Rights and Choices

As a user, you have the right to access, update, or delete the personal information you’ve provided to us. If you wish to make changes to your information, you can do so by contacting our customer support team. You also have the option to opt-out of marketing communications at any time by following the unsubscribe instructions included in the emails we send.

7. Children's Privacy

NeuroQuiet’s website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

8. Third-Party Websites

Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy only applies to NeuroQuiet’s website and does not cover other sites you may visit through links. We recommend reviewing the privacy policies of these third-party websites before providing any personal information.

9. Changes to This Privacy Policy

NeuroQuiet reserves the right to update or modify this Privacy Policy at any time. If any significant changes are made, we will notify you through a prominent notice on the website or by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

At NeuroQuiet, we value your privacy and are committed to safeguarding your personal information. By using our website and purchasing our product, you consent to the practices outlined in this Privacy Policy. We continually strive to ensure that your data is handled with the highest level of protection and transparency.

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